Privacy Policy
Last updated: September 13, 2026
GoodNotes Plan (“we”, “us”, “our”) operates the website https://goodnotesplan.com (the “Site”). This Privacy Policy explains how we collect, use, and protect your information when you use our Site and purchase digital products.
1. Information we collect
- Account information: name, email address, and password (stored as a secure hash) when you register.
- Order information: email, name, products purchased, payment status, and order identifiers.
- Payment data: processed by Stripe and/or PayPal. We do not store full card numbers on our servers.
- Technical data: IP address, browser type, and basic server logs needed for security and troubleshooting.
2. How we use your information
- To create and manage your account
- To process orders and deliver digital downloads
- To send order confirmations and download links
- To provide customer support
- To improve the Site and prevent fraud or abuse
- To comply with legal obligations
3. Payment processors
Payments are handled by third parties such as Stripe and PayPal. Their use of your data is governed by their own privacy policies. We receive limited information (for example, payment success and transaction IDs) needed to fulfill your order.
4. Cookies and sessions
We use essential session cookies to keep you logged in and to protect forms (CSRF security). We do not use advertising or third-party tracking cookies by default.
5. Data retention
We keep account and order records as long as needed to provide downloads, support, accounting, and legal compliance. You may request deletion of your account by contacting us; we may retain certain records where required by law.
6. Data security
We use HTTPS, hashed passwords, and access controls. Digital files are delivered via time-limited or limited-use download tokens. No method of transmission or storage is 100% secure; we take reasonable measures to protect your data.
7. Your rights
Depending on your location, you may have rights to access, correct, or delete personal data, or to object to certain processing. Contact us at contact@goodnotesplan.com to make a request.
8. Children’s privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children.
9. Changes
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the Site after changes means you accept the updated policy.
10. Contact
Questions about this Privacy Policy:
GoodNotes Plan
Email: contact@goodnotesplan.com
Website: https://goodnotesplan.com